The Excelsior, A Luxury Collection Hotel, Florence – A Favorite for Families in Florence
About the Hotel
Rooms & Suites
The hotel offers 171 guest rooms and suites, each featuring the Westin Heavenly Bed with a pillow-top mattress and down duvet. Rooms include a 32-inch plasma-screen TV with digital jukebox, minibar, and air conditioning. Some rooms have private balconies with views of Florence's terracotta rooftops or the Arno River. Marble bathrooms come with bathrobes and hairdryers.
Dining Options
SE·STO on Arno serves contemporary Italian cuisine on the sixth floor with 360-degree city views. ORVM Bar on the lobby floor offers Tuscan dishes and cocktails in a space with black-and-white marble floors and leather chairs. Breakfast is served daily from 7 AM to 11 AM with buffet, continental, and light options available.
Fitness & Wellness
The WestinWORKOUT Fitness Studio operates 24/7 with Technogym equipment. Guests can access the Iridium Suites Spa by Clarins at the sister property across the street, offering treatments from 10 AM to 6 PM Monday-Saturday. The spa features a heated saltwater pool, infrared sauna, and guided yoga classes.
Location & Access
The hotel is 850 meters from Santa Maria Novella train station and 10 km from Peretola Airport. It's steps from Santa Maria Novella church, a 5-minute walk to Via Tornabuoni shopping street, and 1 km from the Duomo and Uffizi Gallery. Valet parking costs €35-55 daily depending on vehicle size.
Hotel Services
Services include 24-hour room service, mobile key entry, and concierge providing voltage adapters (220V). The business center at the sister hotel offers 24/7 access. Pets are welcome with signed waiver. Connecting rooms with river views are available. Wi-Fi costs €15 for 24 hours in rooms (free in public areas).
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- Non-smoking property
- Paid Wi-Fi
- Paid off-site car park
- Safe deposit box
- 24-hour reception
- Pets allowed (limited amount or weight)
- Rooms/ Facilities for disabled
- Lift
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
Services
- 24-hour room service
- Housekeeping
- Laundry
- Dry cleaning
- Wake up service
Dining
- Restaurant
- Bar/ Lounge area
Business
- Meeting/ Banquet facilities
Children
- Cots
- Paid babysitting/ Child services
Room features
- Turndown service
Bathroom
- Hair dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- High ceiling