What are the check-in and check-out times at The Excelsior, A Luxury Collection Hotel, Florence?
Check-in is from 15:00 and check-out is by 12:00.
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The Excelsior, A Luxury Collection Hotel, Florence – A Favorite for Families in Florence
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Key details
About the Hotel
Piazza Ognissanti 3, Florence, 50123,
- Close to the Duomo
Perfect
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5-star luxury hotel on the Arno River in central Florence
Rooms & Suites
The hotel offers
Dining
Guests can dine at SE*STO on Arno, a rooftop restaurant with panoramic city views over Florence and the river. A high-quality buffet breakfast is served daily in the elegant Sala Caminetto hall. The ORVM bar offers light meals and cocktails, and the hotel's restaurant serves Mediterranean cuisine prepared by the executive chef.
Wellness & Fitness
Access to a
Services & Concierge
The concierge service provides tailored local experiences, including dinner recommendations, private tours, and ticket bookings for museums and galleries. The hotel is pet-friendly with policies that allow pets, and offers pet baskets and bowls upon request. Additional services include babysitting, bicycle rental, walking tours, and a shuttle service.
Location
The Excelsior sits
Highlights
Rooms: 171 suites with Arno river views and Carrara-marble bathrooms
Dining: SE*STO rooftop restaurant with panoramic city views
Wellness: Access to spa treatments at sister hotel opposite
Fitness: Complimentary 24/7 WestinWORKOUT Fitness Studio
Service: Concierge team offering private tours and dinner reservations
Pet Policy: Pet-friendly with pet baskets and bowls
Location: 900 m from Ponte Vecchio, 500 m from train station
“The Excelsior has Florence at its feet, with unique rooftop dining that makes climbing the Duomo feel optional; inside, high-end furnishings meet modern tech in spacious rooms. Its location places guests within walking distance of major sights, but the tailored local experiences offered by the concierge are what truly elevate a stay here. For a worry-free experience, this is the hotel I'd recommend.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Penthouse King Room Terrace2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
- Classic Junior King Suite2 persons30 sq. feet1 King-size bedAir conditioningHeatingroom details
- Junior King Suite River View2 persons30 sq. feet1 King-size bedAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking property
- Free Wi-Fi
- Paid off-site car park
- Safe deposit box
- 24-hour reception
- Pets allowed (limited amount or weight)
- Rooms/ Facilities for disabled
- Lift
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Private parking is possible at a location nearby at EUR 70 per day.
Services
- 24-hour room service
- Housekeeping
- Laundry
- Dry cleaning
- Wake up service
Dining
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
Business
- Meeting/ Banquet facilities
Children
- Cots
- Paid babysitting/ Child services
Room features
- Patio
- Turndown service
- Dining table
Bathroom
- Hair dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- High ceiling
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Dining Onsite
The Excelsior, A Luxury Collection Hotel in Florence offers a delightful culinary experience that blends contemporary Italian cuisine with Tuscan flavors. Guests can relish the vibrant dishes while soaking in breathtaking views and engaging atmospheres that highlight the essence of Florence's dining culture.
The Excelsior, A Luxury Collection Hotel, Florence Location
Piazza Ognissanti 3, Florence, 50123,
Explore Florence
Local Experiences
Ognissanti Church
2 minutes' walk
A historic church known for its beautiful frescoes and serene atmosphere, just steps from the hotel.
Basilica of Santa Maria Novella
5 minutes' walk
A stunning church featuring remarkable Gothic architecture and beautiful artworks, popular among art lovers.
Ponte Vecchio
10 minutes' walk
An iconic bridge lined with jewelry shops, offering amazing views of the Arno River and lively street performances.
Gallerie Degli Uffizi
12 minutes' walk
One of the world's most famous art museums, showcasing masterpieces from the Renaissance era.
Walking Tours
10 minutes' walk
Guided tours offering insights into Florence's rich history and art, easily accessible from the hotel.
Cycling in Parco delle Cascine
30 minutes' ride
Thrilling bike rentals available near this expansive park, perfect for outdoor adventurers.
Spa Treatments
10 minutes' walk
Relaxing spa options in nearby wellness centers, ideal for rejuvenation after sightseeing.
Trattoria dei 13 Gobbi
2 minutes' walk
A cozy trattoria known for its authentic Tuscan dishes and charming atmosphere; reservations recommended.
Winter Garden by Caino
1 minute' walk
Elegant dining with a focus on local ingredients and innovative cuisine; gluten-free options available.
Restaurante Il Latini
5 minutes' walk
Offers traditional Italian meals in a vibrant setting, famous for its home-style cooking; reservations advised.
Teatro della Pergola
15 minutes' walk
Historic theater featuring various performances, perfect for an evening of cultural entertainment.
Milanese Cafè
5 minutes' walk
A vibrant bar offering live music and a lively atmosphere, great for socializing after a long day.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Internet
Wireless internet is available in the hotel rooms at EUR 4 per hour.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day.
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
161
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Perfect location
Impeccable service
Comfortable beds
Soft sheets
Helpful staff
Cons
Payment confusion
Excessive charges
Lack of clarification
Short stay
Guest reviewsShow more reviews
FAQs
About The Excelsior, A Luxury Collection Hotel, Florence
How far is The Excelsior, A Luxury Collection Hotel, Florence from the Santa Maria Novella Train Station?
The hotel is located 500 m from the Santa Maria Novella Train Station.
What nearby attractions can guests visit while staying at The Excelsior, A Luxury Collection Hotel, Florence?
Nearby attractions include Ponte Vecchio (900 m), Santa Maria Novella, and the Duomo.
What dining options are available at The Excelsior, A Luxury Collection Hotel, Florence?
The hotel features on-site dining at two restaurants and an ORVM bar serving light meals and cocktails.
Is there a spa at The Excelsior, A Luxury Collection Hotel, Florence?
Guests can book spa treatments and use the wellness center at a partner hotel located opposite the property.
What services and amenities does The Excelsior, A Luxury Collection Hotel, Florence offer?
The hotel offers 24-hour reception, room service, a fitness center, and paid babysitting services.
What amenities can guests expect in their rooms at The Excelsior, A Luxury Collection Hotel, Florence?
Rooms include air conditioning, a 32" plasma-screen TV, a mini-fridge-bar, and Carrara-marble bathrooms.
What is the breakfast service like at The Excelsior, A Luxury Collection Hotel, Florence?
A varied buffet breakfast is provided daily for an additional charge of 50 EUR.
Which languages are spoken by the staff at The Excelsior, A Luxury Collection Hotel, Florence?
The staff at the hotel can communicate in multiple languages.
Are there any recreational activities offered at The Excelsior, A Luxury Collection Hotel, Florence?
Guests can enjoy bicycle rentals, bike tours, and walking tours arranged by the hotel.
What is the theme of The Excelsior, A Luxury Collection Hotel, Florence?
The hotel combines luxury, cultural heritage, and gastronomy.
What notable design feature does The Excelsior, A Luxury Collection Hotel, Florence have?
The Sesto on Arno restaurant has a striking enclosed glass box design offering panoramic city views.
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