Loved by The Excelsior, A Luxury Collection Hotel, Florence guests
Professional staff
Fantastic location
Renovated rooms
Sumptuous breakfast
Rooftop bar
"Breakfast dining has been moved to an outdoor terrace on the upper floor and the views were exceptional."
FionaBelle from Canada
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"The rooftop bar provides stunning views and fantastic service and is worth a visit, including the afternoon aperitivo."
Ben
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"A beautiful hotel in the heart of Florence.
Nowhere was too far to walk."
Paul
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5-star luxury hotel on the Arno River in central Florence
Rooms & Suites
The hotel offers 171 elegantly renovated guest rooms and suites, many overlooking the River Arno and the Oltrarno area. Each room has a Carrara-marble bathroom, a 32-inch plasma-screen TV with a multilingual programme selection, and a digital jukebox. The beds are the Luxury Collection Bed, and the room furnishings include high-end pieces and modern technology.
Dining
Guests can dine at SE*STO on Arno, a rooftop restaurant with panoramic city views over Florence and the river. A high-quality buffet breakfast is served daily in the elegant Sala Caminetto hall. The ORVM bar offers light meals and cocktails, and the hotel's restaurant serves Mediterranean cuisine prepared by the executive chef.
Wellness & Fitness
Access to a wellness center at a partner hotel located opposite the property allows guests to book spa treatments. The hotel also provides complimentary 24/7 access to the WestinWORKOUT Fitness Studio. Additional wellness options include massages (back, couples, foot, full body, hand, head, neck) and classes such as yoga sessions.
Services & Concierge
The concierge service provides tailored local experiences, including dinner recommendations, private tours, and ticket bookings for museums and galleries. The hotel is pet-friendly with policies that allow pets, and offers pet baskets and bowls upon request. Additional services include babysitting, bicycle rental, walking tours, and a shuttle service.
Location
The Excelsior sits on the banks of the River Arno in Florence's historic Piazza Ognissanti, 900 metres from Ponte Vecchio. Santa Maria Novella Train Station is 500 metres away, and the historical centre is a short walk. The hotel is surrounded by popular restaurants and designer boutiques, with major sights like The Duomo and Santa Maria Novella nearby.
Highlights
Rooms: 171 suites with Arno river views and Carrara-marble bathrooms
Dining: SE*STO rooftop restaurant with panoramic city views
Wellness: Access to spa treatments at sister hotel opposite
Fitness: Complimentary 24/7 WestinWORKOUT Fitness Studio
Service: Concierge team offering private tours and dinner reservations
Pet Policy: Pet-friendly with pet baskets and bowls
Location: 900 m from Ponte Vecchio, 500 m from train station
“The Excelsior has Florence at its feet, with unique rooftop dining that makes climbing the Duomo feel optional; inside, high-end furnishings meet modern tech in spacious rooms. Its location places guests within walking distance of major sights, but the tailored local experiences offered by the concierge are what truly elevate a stay here. For a worry-free experience, this is the hotel I'd recommend.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Penthouse King Room Terrace
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Balcony
room details
Classic Junior King Suite
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Junior King Suite River View
2 persons
325 sq. feet
1 King-size bed
Air conditioning
Heating
room details
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Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score
General
Non-smoking property
Free Wi-Fi
Paid off-site car park
Safe deposit box
24-hour reception
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Lift
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Services
24-hour room service
Housekeeping
Laundry
Dry cleaning
Wake up service
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Business
Meeting/ Banquet facilities
Children
Cots
Paid babysitting/ Child services
Room features
Turndown service
Dining table
Bathroom
Hair dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
High ceiling
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Dining Onsite
The Excelsior, A Luxury Collection Hotel in Florence offers a delightful culinary experience that blends contemporary Italian cuisine with Tuscan flavors. Guests can relish the vibrant dishes while soaking in breathtaking views and engaging atmospheres that highlight the essence of Florence's dining culture.
Se·sto On Arno Restaurant & Bar
Contemporary Italian
Ambiance
Stunning rooftop terrace with panoramic views of the Florence skyline
Key Offerings
Indulge in a selection of contemporary Italian dishes, perfect for lunch and dinner, complemented by signature cocktails and a relaxing atmosphere.
Reservation
Recommended
Lunch and dinner; specific hours vary.
ORVM Restaurant & Bar
Tuscan
Ambiance
Cozy and inviting setting that reflects the warmth of Tuscan hospitality
Key Offerings
Enjoy a menu rich in traditional Tuscan dishes that celebrate local ingredients and flavors, ideal for an immersive dining experience.
Reservation
Recommended
Hours vary.
The Excelsior, A Luxury Collection Hotel, Florence Location
Piazza Ognissanti 3, Florence, 50123,
City landmarks
Museum
Gallerie Degli Uffizi
3300 ft
Bridge
Ponte Vecchio
2700 ft
Square
Piazza del Duomo
3500 ft
Church
Cathedral of Santa Maria del Fiore
3800 ft
Museum
Galleria dell'Accademia
5000 ft
Square
Piazzale Michelangelo
1.4 mi
Square
Piazza della Signoria
3200 ft
Museum
Palazzo Vecchio
3200 ft
Museum
Pitti Palace
3600 ft
Market
Mercato Centrale
3800 ft
Church
Basilica of Santa Croce
1.0 mi
Landmark
Campanile di Giotto
3300 ft
Landmark
The Boboli Gardens
4200 ft
Museum
Bargello National Museum
3800 ft
Museum
Museum of Opera of Saint Maria of Fiore
3400 ft
Museum
Riccardi Medici Palace
3700 ft
Museum
San Marco Museum
1.0 mi
Museum
Museo Galileo
3400 ft
Square
Piazza della Repubblica
2500 ft
Church
Battistero di San Giovanni
3100 ft
Museum
Medici Chapel
3000 ft
Church
Church and Museum of Orsanmichele
2900 ft
Landmark
Loggia dei Lanzi
3200 ft
Church
Brunelleschi's Dome
3800 ft
Museum
Leonardo Interactive Museum
4600 ft
Event hall
Palazzo dei Congressi in Florence
3200 ft
Nearby
Church
Basilica of Santa Maria Novella
1300 ft
Museum
Strozzi Palace
2000 ft
Church
Ognissanti Church
300 ft
Restaurants
Trattoria dei 13 Gobbi
500 ft
Via del Porcellana 9/r
Winter Garden by Caino
300 ft
Piazza di Ognissanti 1 C/o The St. Regis Florence
ORVM Bar
300 ft
Piazza di Ognissanti 3
Restaurante Il Latini
1300 ft
Via Dei Palchetti 6/r
La Nicchia Winebar Enoteca Bistrot
500 ft
Lungarno Amerigo Vespucci 34/r between Piazza Goldoni and Piazza Ognissanti
Ostaria dei Centopoveri
900 ft
Via Palazzuolo 31R Corner Via del Porcellana
Chianineria Trattoria dall'Oste
2100 ft
Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze
Harry's Bar
500 ft
L.no A. Vespucci 22/R
Explore Florence
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Ognissanti Church
2 minutes' walk
A historic church known for its beautiful frescoes and serene atmosphere, just steps from the hotel.
Basilica of Santa Maria Novella
5 minutes' walk
A stunning church featuring remarkable Gothic architecture and beautiful artworks, popular among art lovers.
Ponte Vecchio
10 minutes' walk
An iconic bridge lined with jewelry shops, offering amazing views of the Arno River and lively street performances.
Gallerie Degli Uffizi
12 minutes' walk
One of the world's most famous art museums, showcasing masterpieces from the Renaissance era.
Walking Tours
10 minutes' walk
Guided tours offering insights into Florence's rich history and art, easily accessible from the hotel.
Cycling in Parco delle Cascine
30 minutes' ride
Thrilling bike rentals available near this expansive park, perfect for outdoor adventurers.
Spa Treatments
10 minutes' walk
Relaxing spa options in nearby wellness centers, ideal for rejuvenation after sightseeing.
Trattoria dei 13 Gobbi
2 minutes' walk
A cozy trattoria known for its authentic Tuscan dishes and charming atmosphere; reservations recommended.
Winter Garden by Caino
1 minute' walk
Elegant dining with a focus on local ingredients and innovative cuisine; gluten-free options available.
Restaurante Il Latini
5 minutes' walk
Offers traditional Italian meals in a vibrant setting, famous for its home-style cooking; reservations advised.
Teatro della Pergola
15 minutes' walk
Historic theater featuring various performances, perfect for an evening of cultural entertainment.
Milanese Cafè
5 minutes' walk
A vibrant bar offering live music and a lively atmosphere, great for socializing after a long day.
Tips on navigating the city
City Centre
Florence 8 min · 2000 ft
Airports
Peretola (FLR) 10 min · 3.9 mi
Galileo Galilei (PSA) 121 min · 49.8 mi
Train
Florence Santa Maria Novella Railway Station 8 min · 2000 ft
Bus
Bus stop 2 min · 400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Internet
Wireless internet is available in the hotel rooms at EUR 4 per hour.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day.
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
161
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.1/10
Comfort
9.5/10
Facilities
9.1/10
Free Wi-Fi
7.5/10
Location
9.6/10
Staff
9.5/10
Value for money
8.1/10
Pros
Perfect location
Impeccable service
Comfortable beds
Soft sheets
Helpful staff
Cons
Payment confusion
Excessive charges
Lack of clarification
Short stay
Guest reviews
based on 1969 reviews
4.5/5
based on 89 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.