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The Excelsior, A Luxury Collection Hotel, Florence – A Favorite for Families in Florence

•
9.1|Perfect
Check rooms and rates
From$322 /nightOnly on Our Website-10%
Check-in
10Nov
Check-out
11Nov
Guests
2 Guests
Key details

About the Hotel

Piazza Ognissanti 3, Florence, 50123
-
Close to the Duomo
Perfect
9.1
9.2
/10
4.8
4.6
/5

5-star luxury hotel on the Arno River in central Florence

Rooms & Suites

The hotel offers 171 elegantly renovated guest rooms and suites, many overlooking the River Arno and the Oltrarno area. Each room has a Carrara-marble bathroom, a 32-inch plasma-screen TV with a multilingual programme selection, and a digital jukebox. The beds are the Luxury Collection Bed, and the room furnishings include high-end pieces and modern technology.

Dining

Guests can dine at SE*STO on Arno, a rooftop restaurant with panoramic city views over Florence and the river. A high-quality buffet breakfast is served daily in the elegant Sala Caminetto hall. The ORVM bar offers light meals and cocktails, and the hotel's restaurant serves Mediterranean cuisine prepared by the executive chef.

Wellness & Fitness

Access to a wellness center at a partner hotel located opposite the property allows guests to book spa treatments. The hotel also provides complimentary 24/7 access to the WestinWORKOUT Fitness Studio. Additional wellness options include massages (back, couples, foot, full body, hand, head, neck) and classes such as yoga sessions.

Services & Concierge

The concierge service provides tailored local experiences, including dinner recommendations, private tours, and ticket bookings for museums and galleries. The hotel is pet-friendly with policies that allow pets, and offers pet baskets and bowls upon request. Additional services include babysitting, bicycle rental, walking tours, and a shuttle service.

Location

The Excelsior sits on the banks of the River Arno in Florence's historic Piazza Ognissanti, 900 metres from Ponte Vecchio. Santa Maria Novella Train Station is 500 metres away, and the historical centre is a short walk. The hotel is surrounded by popular restaurants and designer boutiques, with major sights like The Duomo and Santa Maria Novella nearby.

Highlights

Rooms: 171 suites with Arno river views and Carrara-marble bathrooms

Dining: SE*STO rooftop restaurant with panoramic city views

Wellness: Access to spa treatments at sister hotel opposite

Fitness: Complimentary 24/7 WestinWORKOUT Fitness Studio

Service: Concierge team offering private tours and dinner reservations

Pet Policy: Pet-friendly with pet baskets and bowls

Location: 900 m from Ponte Vecchio, 500 m from train station

“The Excelsior has Florence at its feet, with unique rooftop dining that makes climbing the Duomo feel optional; inside, high-end furnishings meet modern tech in spacious rooms. Its location places guests within walking distance of major sights, but the tailored local experiences offered by the concierge are what truly elevate a stay here. For a worry-free experience, this is the hotel I'd recommend.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Penthouse King Room Terrace
    2 persons
    325 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Classic Junior King Suite
    2 persons
    325 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Junior King Suite River View
    2 persons
    325 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid off-site car park
  • Safe deposit box
  • 24-hour reception
  • Pets allowed (limited amount or weight)
  • Rooms/ Facilities for disabled
  • Lift
  • Electric vehicle charging station
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Private parking is possible at a location nearby at EUR 70 per day.

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wake up service

Dining

  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Paid babysitting/ Child services

Room features

  • Turndown service
  • Dining table

Bathroom

  • Hair dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • High ceiling
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Dining Onsite

The Excelsior, A Luxury Collection Hotel in Florence offers a delightful culinary experience that blends contemporary Italian cuisine with Tuscan flavors. Guests can relish the vibrant dishes while soaking in breathtaking views and engaging atmospheres that highlight the essence of Florence's dining culture.
The Excelsior, A Luxury Collection Hotel, Florence Restaurant photo
The Excelsior, A Luxury Collection Hotel, Florence Restaurant photo
The Excelsior, A Luxury Collection Hotel, Florence Restaurant photo

Se·sto On Arno Restaurant & Bar

Contemporary Italian
Ambiance
Stunning rooftop terrace with panoramic views of the Florence skyline
Key Offerings
Indulge in a selection of contemporary Italian dishes, perfect for lunch and dinner, complemented by signature cocktails and a relaxing atmosphere.
Reservation
Recommended
Lunch and dinner; specific hours vary.

ORVM Restaurant & Bar

Tuscan
Ambiance
Cozy and inviting setting that reflects the warmth of Tuscan hospitality
Key Offerings
Enjoy a menu rich in traditional Tuscan dishes that celebrate local ingredients and flavors, ideal for an immersive dining experience.
Reservation
Recommended
Hours vary.

The Excelsior, A Luxury Collection Hotel, Florence Location

Piazza Ognissanti 3, Florence, 50123
Nearby
Church
Basilica of Santa Maria Novella
1300 ft
Museum
Strozzi Palace
2000 ft
Church
Ognissanti Church
300 ft
Restaurants
Trattoria dei 13 Gobbi
500 ft
Via del Porcellana 9/r
Winter Garden by Caino
300 ft
Piazza di Ognissanti 1 C/o The St. Regis Florence
ORVM Bar
300 ft
Piazza di Ognissanti 3
Restaurante Il Latini
1300 ft
Via Dei Palchetti 6/r
La Nicchia Winebar Enoteca Bistrot
500 ft
Lungarno Amerigo Vespucci 34/r between Piazza Goldoni and Piazza Ognissanti
Ostaria dei Centopoveri
900 ft
Via Palazzuolo 31R Corner Via del Porcellana
Chianineria Trattoria dall'Oste
2100 ft
Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze
Harry's Bar
500 ft
L.no A. Vespucci 22/R
Explore Florence
Local Experiences
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ognissanti Church
Ognissanti Church
2 minutes' walk
A historic church known for its beautiful frescoes and serene atmosphere, just steps from the hotel.
Basilica of Santa Maria Novella
Basilica of Santa Maria Novella
5 minutes' walk
A stunning church featuring remarkable Gothic architecture and beautiful artworks, popular among art lovers.
Ponte Vecchio
Ponte Vecchio
10 minutes' walk
An iconic bridge lined with jewelry shops, offering amazing views of the Arno River and lively street performances.
Gallerie Degli Uffizi
Gallerie Degli Uffizi
12 minutes' walk
One of the world's most famous art museums, showcasing masterpieces from the Renaissance era.
Walking Tours
10 minutes' walk
Guided tours offering insights into Florence's rich history and art, easily accessible from the hotel.
Cycling in Parco delle Cascine
30 minutes' ride
Thrilling bike rentals available near this expansive park, perfect for outdoor adventurers.
Spa Treatments
10 minutes' walk
Relaxing spa options in nearby wellness centers, ideal for rejuvenation after sightseeing.
Trattoria dei 13 Gobbi
Trattoria dei 13 Gobbi
2 minutes' walk
A cozy trattoria known for its authentic Tuscan dishes and charming atmosphere; reservations recommended.
Winter Garden by Caino
Winter Garden by Caino
1 minute' walk
Elegant dining with a focus on local ingredients and innovative cuisine; gluten-free options available.
Restaurante Il Latini
Restaurante Il Latini
5 minutes' walk
Offers traditional Italian meals in a vibrant setting, famous for its home-style cooking; reservations advised.
Teatro della Pergola
15 minutes' walk
Historic theater featuring various performances, perfect for an evening of cultural entertainment.
Milanese Cafè
5 minutes' walk
A vibrant bar offering live music and a lively atmosphere, great for socializing after a long day.
Tips on navigating the city
  • City Centre
    Florence 8 min  ·  2000 ft
  • Airports
    Peretola (FLR) 10 min  ·  3.9 mi
    Galileo Galilei (PSA) 121 min  ·  49.8 mi
  • Train
    Florence Santa Maria Novella Railway Station 8 min  ·  2000 ft
  • Bus
    Bus stop 2 min  ·  400 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Internet
Wireless internet is available in the hotel rooms at EUR 4 per hour.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day.
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
161

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.1/10
Comfort
9.5/10
Facilities
9.1/10
Free Wi-Fi
7.5/10
Location
9.6/10
Staff
9.5/10
Value for money
8.1/10
Pros
Perfect location
Impeccable service
Comfortable beds
Soft sheets
Helpful staff
Cons
Payment confusion
Excessive charges
Lack of clarification
Short stay
Guest reviews
based on 1969 reviews
4.5/5
based on 89 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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